Shipping & Return

Return Request Form

Please fill out the form below to request a return or exchange:


                                 

                                 





🚚 Shipping & Delivery Policy

At Shopping Point, we’re committed to delivering your order quickly and safely.

📦 Shipping Time

  •  Order Processing: 1–2 business days

  •  Delivery Time: 3–7 business days depending on your location

  •  Shipping Coverage: We deliver across India through reliable courier partners.

💸 Shipping Charges:

  • Free Shipping on prepaid orders over ₹499

  • A nominal shipping fee may apply for orders below ₹499 or for COD

🚚 Cash on Delivery (COD):

  • COD is available on most products

  • COD handling charge may apply based on product or location

🔁 Return & Replacement Policy

Your satisfaction is our priority! If you're not happy with your order, we’re here to help.

✅ Eligible for Return/Replacement:

  • Defective or damaged product

  • Wrong item received

  • Product not as described

❌ Not Eligible:

  • Used or damaged by customer

  • Products without original packaging

  • Personalized or made-to-order items

⏳ Return Window:

  • Return/replacement requests must be raised within 5 days of delivery

📩 How to Request:

  1. Email us at [bonjeetdeka90@gmail.com] or use our form

  2. Mention your order ID and reason for return

  3. Our team will guide you through the return process

💰 Refund Policy:

  • Refunds are processed within 5–7 business days after we receive and inspect the returned product

  • Prepaid orders are refunded to the original payment method

  • COD orders are refunded via bank transfer or store credit

❓ Need Help?

For any shipping or return-related questions, feel free to contact our support team at
📧 [bonjeetdeka90@gmail.com]

International Shipping Terms:

Shipping Time:
- Order Processing: 12 business days
- Delivery Time: 37 business days depending on your location
- Shipping Coverage: We deliver across India through reliable courier partners.


Shipping Charges:
- A nominal shipping fee may apply for orders below 499 or for COD
Cash on Delivery (COD):
- COD is available on most products
- COD handling charge may apply based on product or location

Return & Replacement PolicyYour satisfaction is our priority! If you're not happy with your order, we're here to help.

Eligible for Return/Replacement:
- Defective or damaged product
- Wrong item received
- Product not as described

Not Eligible:
- Used or damaged by customer
- Products without original packaging
- Personalized or made-to-order items

Return Window:
- Return/replacement requests must be raised within 7 days of delivery


How to Request:
1. Email us at [bonjeetdeka90@gmail.com] or use our Contact Us form
2. Mention your order ID and reason for return
3. Our team will guide you through the return process

Refund Policy:
- Refunds are processed within 57 business days after we receive and inspect the returned product
- Prepaid orders are refunded to the original payment method
- COD orders are refunded via bank transfer or store credit

Need Help?
For any shipping or return-related questions, contact us at:
Email: bonjeetdeka90@gmail.com